FirstHive Re-defines Enterprise CX with' Eddie' - Transforming Customer Intelligence Into Decisive Revenue Actions
Jul 20, 2026
Santa Clara (California) [US], July 20: FirstHive today announces the launch of 'Eddie' - The Agentic AI engine that autonomously transforms data into decisive revenue actions. This signals the company's evolution from a customer data platform into a full-stack Enterprise Data Decisioning and Intelligence Engine, that not only understands an organisation's data, but reasons through it, makes decisions, and drives outcomes autonomously.